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    Hotel Photo Zabalburu

    C. Pedro Martínez Artola Street, 8, Recalde, 48012 Bilbao

    Basque Country Tourism Company No. HBI00545

    Less than 10 minutes from the train station and airport bus stop.
    A 20-minute walk or 4-minute train ride from the bus station.
    If you are arriving by car, we have parking at the hotel, as well as two public car parks less than a minute’s walk away.

    FAQ

    Reservations and Rates

    You can book directly through our website, by calling our reception or
    sending us an email. We also work with several online booking platforms.

    Yes, provided that the conditions of your fare are met. We recommend that you review your booking confirmation
    or contact us for further details.

    Depending on the rate chosen, cancellation may be free of charge up to a certain date. After
    that date, a charge may apply.

    Yes, unless otherwise stated in your booking confirmation.

    Yes, we offer preferential rates for groups and extended stays. Contact us for a
    personalised quote.

    Check-in / Check-out

    Check-in is available from 2.30 pm.

    Check-out must be completed before 12:00 noon.

    Yes, subject to availability and may incur additional charges.

    Yes, you must present a valid identity document and a credit card to guarantee
    your stay.

    Rooms and Services

    Heating yes, but no air conditioning. Some rooms have fans (not all).

    Depending on your booking, breakfast may be included.
    It is served daily from 07:00 to 11:00.

    Yes, we clean daily.

    Some rooms have a small balcony. We do not have a jacuzzi.

    No. The iron can be requested at reception, subject to availability.

    Hotel Facilities

    No.

    We have a lounge area, but only breakfast is served. We do not serve lunch or dinner.

    No. The waitresses only work mornings.

    Yes, but parking cannot be reserved and is not free of charge. Please contact us for the cost.

    No.

    Location and Transport

    We are centrally located and well connected at Calle Pedro Martínez Artola 8 (Plaza Zabalburu).

    No, but we can call a taxi for you if you wish.

    We are close to the Guggenheim Museum, the Museum of Fine Arts, Alhóndiga, Old Town…

    Yes, there are bus stops and underground stations just a few minutes away from the hotel.

    Policies and Rules

    Pets are not allowed.

    No, the hotel is smoke-free.

    Yes, the main guest must be over 18 years of age.
    Minors must always be accompanied by an adult of legal age.

    We can provide a cot upon request.

    Payments and Invoicing

    We accept credit and debit cards, Visa and Mastercard, as well as cash payments.

    Yes, provided that the booking conditions are met and the amounts are less than €1,000.

    Yes, you can request your invoice at the time of check-out.

    For some reservations, we request a refundable or non-refundable deposit at the time of check-in.